Customer service is an increasingly big issue for people nowadays, with many companies getting shot down for not being able to provide even the basics. The focus is so much on money, profit and keeping shareholders happy. With such vast company structures, the people who run things are so far removed from their customers that showing loyalty to businesses no longer means anything. In fact it can cause us to lose out on better service and better deals. Below are the three big reasons why you shouldn’t give companies your loyalty. You won’t get any back.

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This video was entered into an AARP video contest and is one of the smartest, most encouraging videos I’ve seen in a long time. Be sure to watch all of it to get the full message. It will surely give you something to think about.

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Organize IT recap for 09th May 2008.

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On Monday when I discussed how you can simplify the actual practise of Getting Things Done, rather than focusing on a GTD lite approach that misses the point, one suggestion was to stop messing around looking for the latest clever program and hi tech solution. Instead pick up a pen and paper and get on with it! If you need any more persuasion here are my top seven suggestions.

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There are a lot of simplified versions of Getting Things Done out there, in response to a large number of people who think it is complicated or difficult to get into. However, the problem is GTD is already a very streamlined system and as is the case with simplifying anything you have to make considerable trade-offs to achieve it. Before you start looking elsewhere for answers consider simplifying your actual usage of GTD. A lot of people make it more complicated than it needs to be.

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